Shaw Flooring Return Policy

At shaw we make every effort to ensure that your flooring meets your high expectations.

Shaw flooring return policy. Items excluded from the returns policy. And the flooring company that sells shaw floors where pur gc purchased them for us doesn t even try to help with providing suggestions of suitable replacement products or a list of installers. They say we aren t the client even though they have the money we paid for the floors. If flooring arrives damaged or is defective please call for assistance 800 375 3403 coordinating products.

Your retailer should initiate a claim with shaw on your behalf and work with you throughout the process. In the meantime stay organized by creating a my shaw account where you can compare your flooring options save your favorites and keep track of your orders all in one place. Once your item is returned in its original unopened package carton or container within 14 days of receipt you will receive a full refund of your purchase price minus the actual non promotional shipping costs of the original shipment any return shipping charges and a 20 restock fee. In the absence of an original receipt we are happy to exchange goods or issue a gift card to the value of the goods on the day of the return if returned as sold in packaging within 30 days.

Browse more styles or contact our shaw floors concierge team for personalized assistance. Shaw industries group inc. Supplies carpet resilient hardwood laminate tile and stone flooring products and synthetic turf to residential and commercial markets worldwide. With more than 20 000 associates worldwide.

Shaw s resilient vinyl flooring is the modern choice for beautiful durable floors. Does shaw offer a print catalog. We are a wholly owned subsidiary of berkshire hathaway inc. Wide variety of patterns colors in plank flooring floor tiles.

And whether you re looking to gather information select a new style or care for the floors in your home we look forward to helping you along the way. Items with damaged packaging that have been used or that are otherwise unsaleable. Click here to find a retailer in your area for your ordering and installation needs. Clearance items marked as such.

In the event that you experience an issue we ask that you reach out to the retailer you purchsed the flooring from. If this is the floor for you hooray.